If your client has supplied FTP credentials, you can trigger a delivery directly to their FTP server, without any intermediate steps. Go to Material > Orders and click New Order > Delivery, then follow the steps of the order wizard:
- Choose content: select the catalog entries you’d like to deliver files from. Simply start entering a title and search suggestions will be shown. Selecting a parent entry (such as a Series) will select all associated entries (such as Episodes). You can add as many entries as you’d like.
For each entry you’ve added, an expandable file selection menu will appear. Click the arrow next to the title and asset types to expand the menu, then tick all files you’d like to deliver. To select all files in a sub-menu, tick the box next to the title of the sub-menu.
Once you’ve made your selection, click Next.
Take care while entering all data, and also modify the Protocol setting accordingly; if you’re not sure which option to use, try FTP or FTPS (SFTP applies to exotic use cases involving separate server-stored access keys only). When entering the Server address, remove any prefixes such as “ftp://”.
Afterwards, click Save to continue: your selected Delivery profile will be tested immediately; an error message will be displayed in case no connection can be set up and/or the login credentials are incorrect.
Afterwards, click Next.
Click Submit to start the delivery.Manager, Affiliation admin only
Alternatively, click Save to save all details (but not place the order).
Your client will now be able to login to their FTP server to retrieve the files.
Alongside the files they will find an index file; this can be opened in any spreadsheet software and contains a detailed overview of all delivered files.